Refund policy

Your satisfaction matters to us!

Due to the hygienic nature of our products, we do not accept returns once a product has been opened or used.

We will, however, gladly replace or refund your order if it arrives damaged, defective, or incorrect.

To request a refund or replacement:

• Contact us at studiowaxpro@gmail.com within 7 days of receiving your order.
  
  

• Provide your order number and photos of the damaged or incorrect product.
  
  

• We’ll review your request and process a solution as quickly as possible.
  
  

All sale items are final sale and not eligible for refunds or exchanges.